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I didn't receive a text message verification code

Moderator
Goran V Moderator Member Since: Mar 24, 2017
71 of 250

Hi Molly,


One of our team members will reach out to you via ticket and assist you further. You can access your tickets on this Link, if you need further help let me know. Thank you.


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Active Member
Michael D Member Since: Nov 11, 2018
72 of 250

I'm having the same problem others have reported - please advise.

Moderator
Jo-An B Moderator Member Since: Aug 2, 2016
73 of 250

Hi Michael,

We followed up with the team and they will update you directly via a support ticket regarding the status of your account.

~ Jo-An

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Active Member
Tyler S Member Since: Nov 21, 2018
74 of 250

I'm having this issue as well, I believe I've waited a few hours and still no code. Can someone help? 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
75 of 250

Hi Tyler,

 

We'll have one of our team members reach out to you directly and assist you with your phone verification process, thank you for reaching out to us.

~ Bojan
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Active Member
Joshua T Member Since: Dec 7, 2018
76 of 250

Hi

I, also, didn't receive a verification text.

It's been a few hours already.

 

Moderator
Jo-An B Moderator Member Since: Aug 2, 2016
77 of 250

Hi Joshua,

A member of the Customer Support Team will reach out to you to assist you further. 

~ Jo-An

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Active Member
Ahnaf Z Member Since: Dec 8, 2018
78 of 250

I haven't received a text verification code either. I've tried on multiple days, from my pc and my phone. Please help.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
79 of 250

Hi Ahnaf, 


A member of the Customer Support Team will reach out to you to assist you with your phone verification.


-Avery
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Active Member
Alison Z Member Since: Nov 8, 2018
80 of 250

No matter how many times I submit my phone number (it's the correct, US number), I'm not receiving any texts/verification codes.

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