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I didn't receive a text message verification code

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
71 of 2,363

Hi Lamont,

 

We'll have one of our team members reach out to you via support ticket and assist you directly with your phone verification. Thank you!


-Joanne
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Active Member
Catherine P Member Since: Mar 26, 2020
72 of 2,363

I did all these things, and the phone verification code is still not working for me. 

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
73 of 2,363

Hi Catherine, 

A member of the Customer Support Team will reach out to you to assist you further with your concern. 


-Avery
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Active Member
Marissa C Member Since: May 14, 2020
74 of 2,363

Hi, I tried all of the options mentioned by Vladimir G yesterday, except using a different browser, and they all failed. 

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Deanna B Member Since: Jan 31, 2019
75 of 2,363
Still haven't received my code I've tried as well.. Can someone please email me and let me know how to resolve this. Thank you
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
76 of 2,363

Hi Deanna,

 

One of our team members will reach out to you via ticket and assist you further with verifying your phone number, thank you.


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Active Member
Barbara R Member Since: Dec 2, 2019
77 of 2,363

I haven't received a code either even after trying a different number.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
78 of 2,363

Hi Barbara, 

 

We'll have one of our agents reach out to you directly to assist you with your phone verification process.

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Trey B Member Since: Apr 28, 2020
79 of 2,363
I am not receiving my verification code either
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
80 of 2,363

Hi Trey,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.


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