Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

I didn't receive a text message verification code

Highlighted
Active Member
Ian I Member Since: Feb 13, 2019
81 of 2,883

Hi, 

 

I am having the same issue, when I click the verify button it doesn't seem to do anything, are you able to help?

 

Thanks

Ian

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
82 of 2,883

Hi Ian,

 

One of our agents will reach out to you shortly to assist you further with your phone verification process, thank you for reaching out to us. 


~ Bojan
Untitled
Highlighted
Active Member
Georgia R Member Since: Jul 22, 2019
83 of 2,883

Hi,

 

I still haven't recieved a verification code.

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
84 of 2,883

Thank you for reaching out to us, Georgia.

 

I've escalated your account information to our support team. One of our agents will reach out to you directly to assist you with your phone verification process.


~ Bojan
Untitled
Highlighted
Active Member
Jennifer R Member Since: Feb 11, 2019
85 of 2,883

I did this and nothing changed.

Highlighted
Active Member
Donna M Member Since: Jul 11, 2019
86 of 2,883

I am having the same problem.  I've used different browsers, cleared out the cache and cookies, but I still have not received my code.  I even tried it on a different phone, but nothing.  I would like to finish off my account, but all tools lead to nowhere, and I would like to finish off my account.

Highlighted
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
87 of 2,883

Hi Donna,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Untitled
Highlighted
Active Member
Michelle W Member Since: Mar 10, 2019
88 of 2,883

I have tried several times but still have not received a verification text for my telephone number.

Highlighted
Active Member
Lamont S Member Since: Dec 1, 2019
89 of 2,883

Hello having issue receiving code to my phone for verfication 

 

i tried clear cookies and cache already still nothing,  looking for help with this issue

Highlighted
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
90 of 2,883

Hi Lamont,

 

We'll have one of our team members reach out to you via support ticket and assist you directly with your phone verification. Thank you!


-Joanne
Untitled