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I didn't receive a text message verification code

Active Member
Mario Robert D Member Since: Sep 2, 2018
81 of 595

Hello,

I would also like to report I am unable to further verify my profile and use the platform as my US number is not working, it has been working with other sources though.

Please contact me as soon as possible.

 

Thanks

Mario R. D.

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
82 of 595

Hi Mario,

 

One of our customer support agents will reach out to you via email to assist you further with verifying your contact information. Thanks!


-Joanne
Untitled
Active Member
Tam N Member Since: Sep 6, 2018
83 of 595

I am not receiving my verification code either.

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
84 of 595

Hi Tam,

 

We'll have one of our agents reach out to you and assist you with the verification.

 

Thanks!

~ Valeria
Untitled
Active Member
Ilayda E Member Since: Nov 16, 2018
85 of 595

Hi,

Could you please help me with the same issue.

Community Guru
Jo-An B Member Since: Aug 2, 2016
86 of 595

Hi Ilayda,

We'll have one of our agents reach out to you and assist you with the verification.

 

~ Jo-An

Untitled
Active Member
Daniel D Member Since: Nov 23, 2018
87 of 595

I have not recieved a verification code

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
88 of 595

Hi Daniel,

 

One of our customer support agents will reach out to you and further assist you with verification.

Thanks!

~ Valeria
Untitled
Active Member
Paola A Member Since: Nov 11, 2018
89 of 595
Hi,
I haven’t received my text verification code. Can someone please help?
Active Member
Samuel Henry S Member Since: Nov 11, 2018
90 of 595

it might be from your network provider. Give it a little more time or use another number 

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