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I didn't receive a text message verification code

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
971 of 1,167

Thank you for reaching out to us, Raymond.

 

One of our team members will reach out to you directly to assist you with your phone verification process. 

~ Bojan
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Active Member
Aaron W Member Since: Aug 15, 2019
972 of 1,167

I have hit the re-send code button but I have not recieved my security code yet

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
973 of 1,167

Hi Aaron,

 

We'll have one of our agents reach out to you directly to assist you with your phone verification process.

 

Thank you for reaching out to us. 

~ Bojan
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Active Member
Alex P Member Since: Aug 15, 2019
974 of 1,167

I am also failing to receive a verification text when I type my phone number.

 

I get the message: You failed to verify this phone number. Please provide a different number.

 

Please help!

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
975 of 1,167

Thank you for reaching out to us, Alex.

 

One of our team members will reach out to you directly to assist you with your phone verification process. 

~ Bojan
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Active Member
Khiet T Member Since: Aug 15, 2019
976 of 1,167

Hi, I also couldn't get the phone code for verification even though I hit the resend button multiple times already.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
977 of 1,167

Hi Khiet, 


A member of the Customer Support Team will reach out to you to assist you with your phone verification.


-Avery
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Active Member
Christian M Member Since: Aug 16, 2019
978 of 1,167

When making an account the final step is to add phone number to verify. I've tried two valid phone numbers, but when I press verify button nothing at all happens.

Ace Contributor
Ahmed E Member Since: Nov 15, 2018
979 of 1,167

be sure to add the area code before the number and try again if its the same problem contact support team 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
980 of 1,167

Thank you for reaching out to us, Christian.

 

One of our team members will reach out to you directly to assist you with your phone verification process. 

~ Bojan
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