I enter a valid swift code but i still get error bank not found

[Basel A]

i am trying to withdraw my money so I enter a valid swift code but i still get error bank not found also i tried with enter bank details manually still have same issue ,can someone help ? 
swift code :

**Edited for Community Guidelines**

[Goran V]

Hi Basel,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your payment method. Thank you.

[Rita F]

i have the same issue. Could you please help me out?

[Goran V]

Hi Rita,

Just to confirm, did you try to enter your details manually by clicking on the hyperlink at the bottom of the pop up? Thank you.