May 17, 2020 11:37:57 PM Edited May 18, 2020 12:35:27 AM by Goran V
i am trying to withdraw my money so I enter a valid swift code but i still get error bank not found also i tried with enter bank details manually still have same issue ,can someone help ?
swift code :
**Edited for Community Guidelines**
May 18, 2020 12:35:02 AM by Goran V
Hi Basel,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your payment method. Thank you.
Oct 30, 2020 02:50:44 AM by Goran V
Hi Rita,
Just to confirm, did you try to enter your details manually by clicking on the hyperlink at the bottom of the pop up? Thank you.
Apr 21, 2021 02:54:23 PM Edited Apr 21, 2021 02:55:04 PM by Selcen O
Apr 21, 2021 03:01:35 PM by Bojan S
Hi Selcen,
Could you please clear your cache and cookies or log in with another browser to check if you’re still experiencing the same issue? Let us know if the issue persists. Thank you.
Apr 22, 2021 01:57:51 PM by Selcen O
Hi Thanks,
It works now because instead of a 11-digit SWIFT I tried the 8-digit one. it worked.
May 12, 2021 03:38:39 AM by Anastasia P
Hi,
I am currently having the same issue over here.
Thanks a lot,
Anastasia
May 12, 2021 06:48:08 AM by Aleksandar D
Hi Anastasia,
I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.
Thank you.