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» Forums » New to Upwork » Re: I forgot security question's answer.
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hilal_sofi
Community Member

I forgot security question's answer.

Hi. I used company email for upwork registration. Now I have left the company months back and I don't have access the email Id now. I am able to login to my upwork account and I am trying to change the email Id for upwork but unfortunately I have also for forgot the security question's answer which I recently changed. I remember the previous security question's answer.

Kindly help me how can I update email and security question.

Thanks.

3 REPLIES 3
crayhernandez
Community Member

Hilal,

 

Please send me a direct message containing your new email address where we should contact you. 

I forgot security question's answer.

Hi Mohd, 

Please refer to this help article for more information on how to recover your security question. There are three sections to this help article, and if none of the sections help you with your concern, you can update us here, and our team will assist you further.


~ Avery
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