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I got a profile rejected on the portal, but it doesn't say why

egimbernat
Active Member
Esteban G Member Since: Mar 22, 2021
1 of 4

Hi!

 

I think that my information is complete, anyway I see rejected on the site, but without any reason. What can I do?

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 4

Hi Esteban,

 

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.


-Joanne
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egimbernat
Active Member
Esteban G Member Since: Mar 22, 2021
3 of 4

Hi Joanne,

 

I haven't been contacted in over a month. What else can I do?

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
4 of 4

Hi Esteban, 

 

I'm sorry for this inconvenience. I followed up with the team and can confirm they've reached out to you via support ticket #31481124. If you have any further questions feel free to reply directly to the team so they can review and assist you further.

 

Thanks!

~Andrea
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