I have lost access to my email and upwork password. What do I need to do?

[dcbf84e0]

Hello. I have lost access to my email and upwork password. (now I am using an another email to ask this question.) Is it possible to change email address of my account to a new email address? What do I need to do? Thank you.

[LuiggiR]

Hi Alexey,

I'm sorry to hear about your experience. We'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.

[heloukevin]

Thank you the team for taking care of us so that we can stay on this wonderful UPWORK platform

[heloukevin]

Hi Alexey,
Try to contact customer service to bring your issue to them.