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I have no access to my account & my profile

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
11 of 54

Hi Mustafa, 


The team has reached out to you through an email. Please close this account you are using to post in the Community as users are not allowed to have more than one account on Upwork. The team will continue communicating with you through your other account.


-Avery
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Active Member
Mohamed H Member Since: Nov 16, 2019
12 of 54

me too i have the same problem

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
13 of 54

Hi Mohamed,

 

One of our customer support team members will reach out and assist you directly via support ticket. Thanks!


-Joanne
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Active Member
Abdul M Member Since: Jan 29, 2019
14 of 54

I am facing the same problem please help.

Thanks.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
15 of 54

Hi Abdul,

 

One of our team members will reach out to you via ticket and assist you with regaining access to your account, thank you.


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Active Member
Abdul M Member Since: Jan 29, 2019
16 of 54

Hi Goran,

No one contacted me and the problem is still there. 

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
17 of 54

Hi Abdul, 

I wanted to check if you were able to access this ticket to see if this helps you resolve your issue? If you are unable to access it, you can go to your email inbox that's associated with your Upwork account, and look for the email with the subject header "Unable to access account."

You may update the same ticket thread, and the team will assist you further. 


-Avery
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Active Member
Muhammad B Member Since: Mar 19, 2019
18 of 54

Hello.

I have the exact same problem. Could you check my account too please?

Thank you so much.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
19 of 54

Hi Muhammad,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.


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Active Member
Abdur R Member Since: Jun 11, 2019
20 of 54

Hi,

 

Once I try to log in, the following message appears.

 

This page is for freelancers only. Please view this with your freelancer account if you have one, or create a freelancer account.

 

Can anybody help to resolve this issue?

 

Best regards,

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