Jan 23, 2019 03:46:34 PM by Amr S
Hello there ,
as the title say i dont know how to verify my id when there is no option for the national id
in the id verification.
so what should i do?
Thanks.
Jan 23, 2019 09:22:42 PM by Avery O
Hi Amr,
I checked your account and it doesn't look like you are being requested to complete an identity verification. Just the same, when you are requested to verify your identity, you should be able to use any government-issued ID to complete the verification process.
Jul 11, 2019 01:36:23 AM by Ramahandrisoa R
Hello Sir,
I have the same problem as Amr S. Upwork requires only passport in order to verify my identity but I do not have one. I only have a National ID card.
Your help would be welcome.
Jul 11, 2019 01:56:40 AM by Goran V
Hi Ramahandrisoa,
I will reach out to you via PM with more details on how to complete your verification. Thank you.
Aug 6, 2019 04:31:42 AM by Aya A
Aug 10, 2019 10:17:14 AM by Joanne P
Hi Mohamed,
I checked your account and see that our team has already reached out to you directly via ticket regarding completing this step. Please respond to the ticket about the document you have available so that the team member can assist you directly on how you can proceed with completing the identity verification process. Thank you!
Sep 11, 2019 08:00:31 AM by Sameh S
Hello there , there is no option for the national id in the id verification. so what should i do? Thanks In Advance.
Sep 11, 2019 08:50:50 AM by Bojan S
Hi Sameh,
You're free to upload your National ID Card as a valid government-issued ID. If our team needs any additional information, they will reach out to you directly and guide you further thought this process.
Thank you!
Sep 11, 2019 08:54:25 AM by Sameh S
but i cannot see nationai ID option in the drop down menu there are only visa and passport
Jun 21, 2020 07:58:27 AM by AleksandarD A
Hi Ali,
I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.
Thank you.
Aug 27, 2020 10:37:18 AM by Ahmed M
Aug 27, 2020 12:07:34 PM by Bojan S
Hi Ahmed,
Feel free to upload your National ID Card. If our team needs any additional information, they will reach out to you directly and guide you further thought this process.
Aug 27, 2020 02:39:19 PM by Andrea G
Hi Ahmed,
I can see you were able to upload your documents for verification. Our team is reviewing your submission and they will reach out to you directly with an update.
Thanks!
Dec 20, 2023 07:40:38 PM by Murad U
I have the same issues ....I don't have Passport yet. I have national id but i don't see national id option on the list please help
Dec 20, 2023 10:01:13 PM by Joanne P
Hi Murad,
Please try selecting the option to upload a passport and then upload your national ID. Please let us know if you need further assistance.
Sep 26, 2019 02:07:09 PM by Sedera R
Sep 26, 2019 02:42:38 PM by Bojan S
Hi Sedera,
Unfortunately, we are not able to accept expired IDs. Feel free to upload your National ID Card. If our team needs any additional information, they will reach out to you directly and guide you further thought this process.
Thank you!
Aug 12, 2019 09:45:41 AM by Fourat A
Aug 12, 2019 11:06:46 AM by Bojan S
Hi Fourat,
Please, refer to this ticket for more information regarding the verification process, where our team already shared tips about acceptable documents and how to submit them correctly.
Once you're ready to proceed with the verification process confirm that with our team and our agent will follow up to guide you further.
Thank you!
Sep 19, 2019 08:05:09 AM by Mohamed G
Hello, I'm having the same Problem, I don't have passport or visa, can't I verify using my national ID Card?(Egypt)
Sep 19, 2019 08:31:00 AM by Bojan S
Hi Mohamed,
Feel free to upload your National ID Card. If our team needs any additional information, they will reach out to you directly and guide you further thought this process.
Thank you!
Sep 19, 2019 09:47:47 AM by Bojan S
Hi Mohamed,
Yes, feel free to proceed and our team will update you directly once they complete the review of the submitted document.
Thank you.
Nov 5, 2023 07:33:45 AM by Prajaya P
hi , i am also facing the same problem . There is no option for National ID ...only passport is shown in option . What should i do ?
Dec 31, 2019 03:32:35 AM by Dina A
Dec 31, 2019 03:47:48 AM by Goran V
Hi Dina,
I can see that you`ve resubmitted your ID and it was approved, your verification is completed. If you have any additional questions, let me know. Thank you.
Feb 14, 2024 05:41:44 AM by Abdo H
I also have the same problem that it requires only from me visa or passport to verify my account and i have only my government id
Feb 14, 2024 06:57:01 AM by Luiggi R
Hi Abdo,
Freelancers requested to submit identification documents should submit any of the documents listed during the verification process. Note that the list is different for each country. If you do not have any documents from the list, you can submit a different government-issued photo ID, ensuring it’s unexpired and valid. This will trigger a manual review process, and you'll need to allow 1-3 days for the review to be completed.
Mar 5, 2024 02:25:41 PM by Abdulrhman A
Hi Sir,
I have the same problem as Amr S. Upwork requires me to upload passport or Visa in order to verify my identity but I do not any of them and. I only have a National ID card why i cant use it.
Best Regards,
Abdulrhman Adel
Aug 22, 2019 07:02:50 AM by Muhammad A
Hi Mrs Avery,
I have the same situation like Amr, the difference is that I already had been asked to verify my id, and as I have no passport or visa, I sent my national id, and I hope that it'll be accepted, as you said that any government-issued ID can be used.
Aug 22, 2019 07:34:29 AM by Bojan S
Hi Mohammed,
Using your National ID for the verification process should be fine. If our team needs any additional information, they will reach out to you directly and guide you further thought this process.
Thank you.
Dec 10, 2019 11:02:50 PM by Aakash B
I have no passport for verification but i have government issued driving liscense.Please get to me as soon as possilble.
Dec 10, 2019 11:13:37 PM by Goran V
Hi Aakash,
Feel free to submit your driving license for a review and our team will reach out to you with the results via ticket. Thank you.