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emmaaldp
Community Member

I have problems receiving my money on paypal

Hello! 

My clients says that my money from last week was already charged to his card, but There's no money added to my paypal, so, that means that maybe it's still on upwork, and upwork doesn't let me get it, how can I be paid for my work on last week?

 

**Edited for Community Guidelines**

1 REPLY 1
AndreaG
Moderator
Moderator

Hi Emma,

 

Since this is an Hourly Contract, you are paid based on the Weekly Billing Cycle:

 

Week 1 – You log time using the Upwork desktop app and Work Diary.
Week 2 – Hours within the weekly limit invoice to your clients on Monday. They have until Friday to review the work. Then the review period ends.
Week 3 – Earnings become available on the following Wednesday.

 

Your client doesn't need to manually verify the work you completed, they can only file a dispute during the review period. If no action is taken on their end, your funds will be released to you as detailed above. Once the funds are available on your account you can withdraw them using PayPal.

 

Thanks!

~Andrea
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