I have the ID verification problem

[0ce97ff8]

I am a colombian .I received the ID verification request message from upwork help.  I am in Identity verification. Colombian ID card has not expired date.

But, Without  inputing the expired date, Next button is invisible. how can I do ID verification ?

[JoanneP]

Hi Johan,

I checked, and it looks like our team has reached out to you requesting that you provide the details they requested using the link they have provided on the email. Please check your ticket number: 29389308, and follow the steps they shared. Thank you!