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Re: I have trouble getting clients, even though I send good proposals, and a good profile.

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Community Guru
Martina P Member Since: Jul 11, 2018
2 of 16

Wasay S wrote:



I am an American graphic designer who started Upwork a month a go. During this month, I have found 5 clients, but earned little money. In my first 2 weeks, I recieved the rising talent badge, but it soon got replaced with a JSS score of 100%. I have also spent much time making a good profile, I have a good portfolio, I have aced many tests, and I also write all of my proposals from scratch. However, none of my clients are sending me invites or giving me the job. I am in need of money, and I am really confused, any help I can get would be useful.


Best Regards,


One rule of thumb is not to overpromise. You come across as thinking you are perfect, but you display below average test results, don't do that. 

You must have done something right to win clients so quickly, so keep doing that! If I were a client contemplating hiring a newbie, I would like to see who his previous clients were - if they were legit or just friends feedback building, so make these jobs not private. You have nothing to hide, right?

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Community Guru
Tonya P Member Since: Nov 26, 2015
3 of 16

There are probably 50 graphic designers (or more) for every client seeking one on Upwork. You can't win them all. 

Community Guru
Mary W Member Since: Nov 10, 2014
4 of 16

Wasay, what do you mean on your profile when you say "I have a different name on all these websites".  That's very suspicious sounding...

Community Guru
Janean L Member Since: Apr 6, 2016
5 of 16

You don't list education in your profile.

Community Guru
Tiffany S Member Since: Jan 15, 2016
6 of 16

Wasay, you may want to ask a native English speaker to proofread your profile. Although English writing skills aren't directly on point for the type of work you do, some clients will be put off by the large number of small errors and awkward phrasings in your profile text.

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7 of 16
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A quick glance at your profile I noticed a couple of big dings in client feedback based upon your skills. The public feedback was poor, so that means their private feedback was pretty bad, too. 


I was also alerted to those projects where the client was specifically looking for someone to research and design logos for them that would not infringe upon the registered trademarks of other companies. I certainly hope you truly do know where to research such things, and don't merely change a few things in other work because if your clients get sued, they can add you to the lawsuit.  


You should update your profile to reflect what you're majoring in - you're still in college for ?? If it's design-related, you need to add it. 


You need to run this like a business, not a job. Freelancing isn't get rich quick. UW tests are meaningless (answers are on the internet).


It's your skills that are dinging your score. You need to look at the bad feedback you've gotten and use it to improve in those areas they're complaining about. Average in Chicago is $25/hour+ based on skills. 


You're still at 90% JSS, so you can certainly move up if you take it heart. 

Active Member
Wasay S Member Since: Jan 26, 2019
8 of 16

My title is pretty self explanotory. I am dissatisfied with me not recieving any clients. I had a look at my stats, and I have a moderate amount of people visiting my profile, and interviewing me compared to my peers, but I still haven't got any jobs recently. All of the proposals I send are custom made, and are also relevant to the job request, so the proposals aren't the issue, but what is?! Please, I need help on this, this is really stressing me out. Thanks!

Community Guru
Tiffany S Member Since: Jan 15, 2016
9 of 16

You're making a lot of assumptions that are probably getting in the way of you figuring out what you need to change.

First, on what basis do you conclude that you're doing everything right? The fact that what you're doing isn't working strongly suggests otherwise.

Second, the fact that you're writing a custom proposal for each job doesn't necessarily mean you're doing a good job of it. 

Maybe your proposals are goog, though, since you say you're getting interviewed often. Interviewed but not, what's falling apart at that point? That's probably the first thing to scrutinize--what are you doing (or not doing) at the interview stage that is consistently converting maybes to nos?

Community Guru
Miriam H Member Since: May 16, 2017
10 of 16

 i'm not that impressed with Upwork's "stats." I am asked to interview frequently, yet about 50% of the time I never actually speak with the client (i.e. via message or otherwise).


Tiffany asks what is happening in the interview stage, but it really depends if you are even actually participating in an interview, or if the client is just comparing proposals/freelancers.


I also find that I get waves of "serious" clients and waves of "shopping" clients. 


I don't have much advice beyond that since your speciality is not one I know well.