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a_vespoli
Community Member

I'm unable to add my phone number to complete my sign up.

 I am typing it in correctly I'm sure of it. I tried adding my country code with no success. When I click the submit button nothing happens. if I check the network response it's returning a 400 with the message : Bad Request.

 

I am able to add my phone number for 2FA with 0 issue. But right now I can't bid on any projects because I cant get approved because it won't accept my number. Please help 

3 REPLIES 3
g_vasilevski
Retired Team Member
Retired Team Member

Hi Anthony,

 

Could you please try clearing your cache and cookies or logging in via another browser to add your phone? Thank you.

~ Goran
Upwork

Look man, I'm a software engineer. I know all of these trouble shooting
steps and have already tried them. I tried in chrome, safari, firefox. All
in incognito. I even tried from my phone. Every single time your api is
returning a 400 error
BojanS
Community Manager
Community Manager

Hi Anthony,

 

One of our team members will reach out to you directly to assist you with this concern.

 

Thank you for your patience. 

~ Bojan
Upwork
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