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richmac25
Community Member

I need Customer Support to manually review and approve my bank

Hi, Customer Support!
 
I need help in manually verifying and approving my bank account name. I used Rich in my Upwork account - a recognized name variation of Richelle. The whole name on my bank account is Richelle Joanne + my last name.  
 
Please let me know if there's anything else I need to submit.
5 REPLIES 5
BojanS
Community Manager
Community Manager

Hi Richelle,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request.

 

Thank you for reaching out to us. 

~ Bojan
Upwork
richmac25
Community Member

Hi, Bojan! I appreciate your prompt reply but no one has reached out to me yet. 😞 Would it be possible to chat with one of your agents again for this? The last agent who handled my account, **Edited for Community Guidelines**, was very helpful.

Hi Rich,

 

We're sorry about the delay. We'll follow up with the team that's handling your case so that they can check on this for you. We appreciate your patience.

~ Joanne
Upwork

Hello Joanne,


I am using a Common name variation in my bank account and need your manual approval.

 

Thanks & Regards,

Suresh

Hi Suresh,

 

One of our agents will reach out to you via a support ticket to assist you with your request. Thank you!

~ Joanne
Upwork
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