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Andrew's avatar
Andrew M Community Member

I need HELP with my 1st Fixed-Price Contract! I Completed The Job & haven't been paid!?

My client just ended a fixed price contract. They were happy with the video, give me a good review and everything. It says there is (162.50 usd) remaining though? Did I just get ripped off? I tried messaging the client with luck. I am so confused here. I apologize if this is a dumb question. I just don't know how to get the remaing have of the money.

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Petra's avatar
Petra R Community Member


Andrew M wrote:

The total budget was 320 usd. It was in escrow.

 


No, it obviously wasn't.

 


Andrew M wrote:

 

The client just messaged me saying he forgot to set up the 2nd milestone and apologized, now we're trying to fix this.


The client can simply pay you via a bonus on the (closed) contract

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Robin's avatar
Robin H Community Member


Andrew M wrote:

My client just ended a fixed price contract. They were happy with the video, give me a good review and everything. It says there is (162.50 usd) remaining though? Did I just get ripped off? I tried messaging the client with luck. I am so confused here. I apologize if this is a dumb question. I just don't know how to get the remaing have of the money.


Your profile says you were paid $162.50.  Is that correct?  Remember it is whatever you were contracted for - 20% for Upwork fees unless this was a featured job which I assume was not.  

 

FYI 4.2 is a good review off the platform.  You'll need continuous 5-star reviews to earn top rated status. 

Petra's avatar
Petra R Community Member


Robin H wrote:

FYI 4.2 is a good review off the platform.  You'll need continuous 5-star reviews to earn top rated status. 


4.2 is not a good review anywhere on today's Internet

Andrew's avatar
Andrew M Community Member

I appreciate the positve comment, Miss.

Petra's avatar
Petra R Community Member


Andrew M wrote:

My client just ended a fixed price contract. They were happy with the video, give me a good review and everything. It says there is (162.50 usd) remaining though? Did I just get ripped off? I tried messaging the client with luck. I am so confused here. I apologize if this is a dumb question. I just don't know how to get the remaing have of the money.


was all of the money funded in escrow? What amount did you submit and how much was funded?

If part of the agreed amount was not funded, you're likely out of luck unless the client decides to pay more.

 

"Where is my money?""Where is my money?"

Andrew's avatar
Andrew M Community Member

The total budget was 320 usd. It was in escrow. The client sent me half of that as a milestone. I accepted that. The client said he was satistfied, so I suggested to close the job. I was expecting to get a milestone notification for the remaining half or something like that. But instead I got a notification from the client saying the contract has been closed. When I checked the contract it said  there was 162 usd remaining.

 

The client just messaged me saying he forgot to set up the 2nd milestone and apologized, now we're trying to fix this.

Robin's avatar
Robin H Community Member

He can give it to you as a bonus.  

Preston's avatar
Preston H Community Member

As designed by Upwork, 4.2 is a good review.

 

This represents perfect or nearly perfect scores in all six categories clients are asked to rate freelancers in.

Petra's avatar
Petra R Community Member


Andrew M wrote:

The total budget was 320 usd. It was in escrow.

 


No, it obviously wasn't.

 


Andrew M wrote:

 

The client just messaged me saying he forgot to set up the 2nd milestone and apologized, now we're trying to fix this.


The client can simply pay you via a bonus on the (closed) contract

Andrew's avatar
Andrew M Community Member

Thank you for your help, I appreciate it.