Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

I need to update my tax information, but the system keeps redirecting me to enter my password again

Highlighted
Active Member
On Shun L Member Since: May 29, 2020
1 of 2

I need to update my tax information, but the system keeps redirecting me to enter my password again.

 

It's an unending cycle of reentering my password. 

 

Can somebody help?

Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 2

Hi On Shun,

 

Could you clarify what happens once you`ve re-entered your password? You should be able to access your Settings and update your Tax information.
I would recommend clearing your cache and cookies as well. Thank you.


Untitled