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I tried to upload my license but then my account was locked although I uploaded a valid driver's lic

norahdavex
Active Member
Norah D Member Since: Jan 1, 2019
1 of 4

I tried to upload my driver's  license but then upwork instead locked my account and said it wants to keep the market safe. My driver's license is valid. What is the problem? 

joanbonjoc
Community Guru
Jo-An B Member Since: Aug 2, 2016
2 of 4

Hi Nora,

The Customer Support Team will reach out to you to help you with verifying your ID. Thanks.

~ Jo-An

Untitled
brigetmurphy
Active Member
Briget M Member Since: Jan 6, 2020
3 of 4

Same thing happened to me. Is my photo that ugly? :-) Please help, very frustrating!

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
4 of 4

Hi Briget,

 

I had to remove your thread as it was in violation of our Community Guidelines. Also, I shared your request with our team and one of our agents will reach out to you directly via a support ticket to assist you further. Please note that a copy of the ticket will arrive in your email as well from where you can continue the correspondence with our team.

 

Thank you.

~ Aleksandar
Upwork
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