I want to cancel the membership and get a refund for my money

[heba_madhoun]

Hello, I had a Plus membership and I suspended it for a long time. I did not understand why it was not canceled, and I got money from the customer. The amount was deducted. I am very upset about this matter.

[AndreaG]

Hi Heba,

Someone from our team will reach out to you via support ticket in order to assist you with your request.

Thanks!