Oct 16, 2018 07:48:07 PM by Sergey H
Hi, Upwork Agents!
I had a video call to verify my identity 2 days ago and the agent who talked to me said that they would let me know the result within 24 hours.
But I haven't received any messages about the video chat result and there is still a message on the top of the page which says I have to complete my identity verification video call with Upwork.
I asked you twice to let me know the result but no replies.
I hope you will let me know the result as soon as possible.
Regards
Solved! Go to Solution.
Oct 16, 2018 09:50:38 PM by Avery O
Hi Sergey,
The team has reached out to you through an email support ticket with more information about your account.
Feel free to follow up if you have any questions or need further assistance.
Oct 16, 2018 09:03:29 PM by Avery O
Hi Sergey,
I'll go ahead and check this with the team and I'll get back to you once I have more information.
Oct 16, 2018 09:50:38 PM by Avery O
Hi Sergey,
The team has reached out to you through an email support ticket with more information about your account.
Feel free to follow up if you have any questions or need further assistance.