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hanzenkosergey
Community Member

I want to know about the video verification result

Hi, Upwork Agents!

I had a video call to verify my identity 2 days ago and the agent who talked to me said that they would let me know the result within 24 hours.

But I haven't received any messages about the video chat result and there is still a message on the top of the page which says I have to complete my identity verification video call with Upwork.

I asked you twice to let me know the result but no replies.

I hope you will let me know the result as soon as possible.

Regards

ACCEPTED SOLUTION

Hi Sergey, 


The team has reached out to you through an email support ticket with more information about your account. 

Feel free to follow up if you have any questions or need further assistance.


~ Avery
Upwork

View solution in original post

3 REPLIES 3
AveryO
Community Manager
Community Manager

Hi Sergey, 

I'll go ahead and check this with the team and I'll get back to you once I have more information. 


~ Avery
Upwork

Thanks

Hi Sergey, 


The team has reached out to you through an email support ticket with more information about your account. 

Feel free to follow up if you have any questions or need further assistance.


~ Avery
Upwork
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