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Community Member

I want to know about the video verification result

Hi, Upwork Help Center!

I am Sergey Hanzenko from Ukraine.

I am contacting you because even after finishing video verification, the following message is shown on the upwork webiste pages.

"Action required: To avoid additional account restrictions, you must complete your identity verification video call with Upwork. You can initiate this call by chatting with an agent here."


Does this mean I have to make a video call with your agent again?

I am very curious about the verification result.

So I hope you will let me know the result as soon as possible.

I am attaching the E-mail I received from Upwork Help Center which shows the verification chat with your agent.

Please have a look and let me know.



**Edited for Community Guidelines**


Retired Team Member
Retired Team Member

Hi Sergey,

I just checked your account and there's no need to take the video verification process again. Our team is finishing with the review and will make an update on your ticket as soon as possible. Thank you.

~ Goran
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