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09a3abe8
Community Member

I want to switch my account back to freelancer basic

I recently purchased 80 connects for $12. Post which I accidentally changed my membership plan from basic to pro. It was a mistake on my part. The money was instantly deducted from my account. I've switched back to the BASIC plan.

I've got 70 connects instantly. I'd like to give them back and have my transaction reversed.

To get more clarity please check my attached screenshot. Please help.

Regards,
Oliver

1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Oliver,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your membership plan and charge. Thank you.

~ Goran
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