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ahmad314
Community Member

ID Card verification for Get payment

Hello there!

My ID Card is not being accpeted for payment withdraw. what should i do?

ACCEPTED SOLUTION

That problem is fixed now. Can you please tell me when my new connects will
be available?

View solution in original post

4 REPLIES 4
VladimirG
Community Manager
Community Manager

Hi Ahmad,

 

I checked and see you've set up two withdrawal options, both of which are active. Could you please clarify the issue you mentioned having and if it's related to withdrawing your account balance, which you are free to initiate at any time?

~ Vladimir
Upwork

That problem is fixed now. Can you please tell me when my new connects will
be available?

Hi Ahmad,

 

Your new connects will be awarded to you once your new Billing Cycle has started. You can check this by going to Settings > Membership & Connects > and at the bottom of the page you can see the date under Current Billing Cycle.

Withdrawals made via Direct to Local bank method can take between 2 to 5 business days for the funds to arrive on your account. Thank you.

~ Goran
Upwork

I have transferred money (through DIrect Local Bank Transfer), when it will be in my account?

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