May 13, 2020 03:17:23 AM by Gabrielle S
May 13, 2020 04:50:57 AM by Goran V
Hi Gabrielle,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your payment method. Thank you.
May 22, 2020 08:40:39 AM by Gabrielle S
Thank you Goran, I got the email from support team. Hope engineering team could update the user interface soon.
Cheers,
Gabrielle
Dec 1, 2023 12:16:52 PM by Adepeju O
Hello I am also having the same problem for the ID PART it keeps saying incorrect format
Oct 20, 2021 02:11:43 AM by Ralph G
I'm facing the same problem! My German national ID number ist also marked as "invalid format", even though Upwork has just confirmed my identity with exactly that ID. It is impossible to get to takl or write with a human being and the bots are useless! Who knows how to solve this problem?