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snehas122
Community Member

ID Verification Denied

My Id verification was denied. I had a duplicate profile which I closed because I wanted a much more professional email ID. What do I need to do to get my ID verified now?

 

3 REPLIES 3
petra_r
Community Member


@Sneha S wrote:

My Id verification was denied. I had a duplicate profile which I closed because I wanted a much more professional email ID.

 


 Considering that nobody other than Upwork ever sees your email address, and you can change your Upwork email address any time you like, that seems to be a spectacularly silly reason to close an Upwork account...

 

That is not the problem now. The old account has been closed and the new one is on hold. Suggest a solution to this problem. 

Hi Sneha,

We'll have a member of the team reach out to you via an email support ticket to assist you with this. You'll be hearing from them shortly.

~Nina
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