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Re: ID Verification Denied

snehas122
Active Member
Sneha S Member Since: May 1, 2018
1 of 4

My Id verification was denied. I had a duplicate profile which I closed because I wanted a much more professional email ID. What do I need to do to get my ID verified now?

 

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
2 of 4

@Sneha S wrote:

My Id verification was denied. I had a duplicate profile which I closed because I wanted a much more professional email ID.

 


 Considering that nobody other than Upwork ever sees your email address, and you can change your Upwork email address any time you like, that seems to be a spectacularly silly reason to close an Upwork account...

 

snehas122
Active Member
Sneha S Member Since: May 1, 2018
3 of 4

That is not the problem now. The old account has been closed and the new one is on hold. Suggest a solution to this problem. 

nkocendova
Community Guru
Nina K Member Since: Nov 29, 2017
4 of 4

Hi Sneha,

We'll have a member of the team reach out to you via an email support ticket to assist you with this. You'll be hearing from them shortly.

~Nina