I need to upload my identity document for verification.
However, I cannot move beyond the Getting Started screen. Upon selection, my screen freezes. I have tried clearing cookies, cache, different browser (edge and google chrome) and making sure pop ups are allowed.
Many thanks, Shelley
Thanks a lot John. I did manage to get part way through the process by using a VPN, unsure if that was the reason why or just random. The video chat component is not working so I will try Firefox next!