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jpmguima
Community Member

ID Verification & Job Info Profile

Hello, community!

 

I'm a recent freelancer at UpWork and when I created my profile I saw on settings the ID Verification option and now I don't see anymore.

 

I got already my first job but my profile is not there. Jobs - 1

 

Can you guys help or check why this is happening?

 

All the best 

 

Joao

5 REPLIES 5
JoanneP
Moderator
Moderator

Hi Joao,

 

I checked your account, and I was able to find the option for Identity verification. Could you please try to use a different browser or clear your cache and cookies? If the issue persists, please let us know. Thank you!

 

~ Joanne
Upwork
jpmguima
Community Member

Hello UpWork

Now I-m having this problem with the date
BojanS
Community Manager
Community Manager

Hi Joao,

 

Could you please share with us there are you experiencing that issue with the date so that we can assist you accordingly or have the correct support team assist you?

 

Thank you.

~ Bojan
Upwork
jpmguima
Community Member

Yes I'm having this issue with the date. I put in the corrector order eand
it gives me an error

Joao,

 

Could you please try entering the date in the following format: YYYY-MM-DD with the dashes in between the year, month and date?

~ Valeria
Upwork
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