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» Forums » New to Upwork » Re: ID Verification isn't working for me
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affleck_logan
Community Member

ID Verification isn't working for me

I've been trying to get the online process to understand my ID and have taken clear photos that follow the guidelines required for Identity Verification. It just won't verify my ID. Is there another way I can do this? 

 

Thanks, Logan

1 REPLY 1
AveryO
Community Manager
Community Manager

Hi Logan, 


You can check any job post that has a U.S. location requirement, and click on the link to contact the Customer Support Team. You should be able to file a ticket directly from that link. 

 

Contact CS.png


~ Avery
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