ID not accepted

[josephinegiaimo]

I keep getting an error message saying that my driver's license has expired, when I upload it, when the expiration date is 6/30/18. I attempted this process twice and got the same result both times. PLEASE, can someone on the support staff HELP me? Thank you.

[nkocendova]

Hi Josephine,

A member of the team will reach out directly to assist you with completing the verification process, thank you.