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Pablo's avatar
Pablo R Community Member

ID verification hassle

I've had issues with the ID verication before, but I could at least still submit proposals outside of the U.S. Now I can't even do that. I've uploaded proof of ID and billing repeatedly and I can't even contact support. 

1 REPLY 1
Avery's avatar
Avery O Community Manager

Hi Pablo, 


I apologise for the inconvenience. I have reached out to the Customer Support Team so that they can create a ticket on your behalf. They will be emailing you and will assist you with your verification. 


~ Avery
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