ID verification,, my country isn't listed

[wadanwer]

Hello,,

I want to verify my ID by uploading my passport but my issuing country isn't listed there. What to do?

[g_vasilevski]

Hi Mohamed,

I checked your account and can confirm that our team haven't requested any verifications from your end at the moment. Once it is needed our team will reach out to you via ticket and email with detailed instructions, thank you.

[wadanwer]

I found this note in the top of the website " Important! You need to verify
your identity before you can withdraw your funds on Upwork. Verify now
or learn more.
" so
accordingly I started the process. I live in Saudi Arabia but I have the
Sudanese passport so I want to upload a copy from it but I didn't find
Sudan in the list. this is my issue.
thank you,,

[kochubei_valeria]

Mohamed,

I see you recently received a support ticket about your account issues. Feel free to reply to it if you have any further questions. In the ID verification form, you have a couple of options for the documents you can use. Feel free to use a different document.

[suzanr]

Did you solve your problem?