Jul 23, 2019 10:43:54 AM by Ashish N
I am verifying identy through govt. id but i am getting this message continuously " We are sorry! We are experiencing a technical problem and cannot process your request right now. Please try again in a minute."
Please help
How can i verified my identification ?
I am from india and i used Voter ID and Pan Card But I am getting same message. In my profile , showing "
Verify your Identity by 07/24/2019 UTC to continue winning jobs on Upwork."
Please Help
Thanks
ashish nishad
Jul 23, 2019 11:59:41 AM by Bojan S
Hi Ashish,
May you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue.
Let us know if the issue persists.
Thank you.
May 26, 2020 03:41:25 AM by Sam A
Hi
I have been trying to complete identity video verification since 22nd May and have until 29th - In 3 days time and then I cannot apply for opportunities.
When I click on START CHAT it just takes me back to my profile page.
PLEASE could someone help with this. I am paying to use UpWork and so far, not enjoying the frustration!!
Thank you
Sep 8, 2020 11:48:30 PM by Tariro C
Hello I am using my Government ID to verify but I am getting this error.
It looks like you uploaded an unsupported type of ID. Please try again with one of the following supported types.
Please Help!
Sep 9, 2020 01:42:55 AM by Aleksandar D
Hi Tariro,
Please bear with us as this may take a little time to get information since we’re waiting on a response from another team. We appreciate your patience and will update you as soon as possible.
Thank you.
Sep 9, 2020 06:23:48 AM by Aleksandar D
Hi Tariro,
Thanks for waiting patiently. I followed up with the team handling your case and you should be all set now. Let us know if you need further assistance.
Thank you.
Sep 8, 2022 09:17:07 PM by Irfan Ali S
Hello,
I am facing the same problem. I put my credential for verification. system response me to wait for 1 day but unfortunately, 5 days passed still I am waiting. I am not sure why my identity verification is still pending. some can help me to get rid of this problem.
Dr. Irfan
Sep 9, 2022 02:41:28 AM by Pradeep H
Hi Irfan,
Thank you for your message. I am pleased to inform you that your Upwork profile is verified now. Please update your profile picture that clearly shows your face without any sunglasses. Please refer to our guidelines for more information.
Thank you,
Pradeep