Hi everyone. I have an Indonesian nationality, but I have moved to UK since october, and have the permission to work here. I've previously setup an Upwork account under my Indonesian details and can't modify either my location and my phone number in the setting. I decide to make another upwork account under my British details information, and the website ask for 2 way identifiaction either using British passport or British driving license that I don't have both of them. I do have a proof of Visa and Resident permit that I could provide for the identity verification. What is the best solution for my case? Thank you so much.
Just to confirm that opening more than one account is a serious violation of our TOS and I would strongly suggest to close one account and continue with the one you would like to keep.
Regarding your location verification, we do have additional options on how to verify your location. One of our team members will reach out to you via ticket and assist you further with this. If you have any additional questions let me know, thank you.
I have the same issue. living in London, but I don't have a UK driving license or British passport.
May you please advise with the location verification procedure?
Thank you in advance.
I am in the UK and have a residency which allows me to work.
I dont have UK driving license or passport.
Can you please get my identity verified so i can apply for relevant jobs in the UK.
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.