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Identity Verification for Different nationality

susanto-zefan
Active Member
Zefan S Member Since: Dec 21, 2018
1 of 9

Hi everyone. I have an Indonesian nationality, but I have moved to UK since october, and have the permission to work here. I've previously setup an Upwork account under my Indonesian details and can't modify either my location and my phone number in the setting. I decide to make another upwork account under my British details information, and the website ask for 2 way identifiaction either using British passport or British driving license that I don't have both of them. I do have a proof of Visa and Resident permit that I could provide for the identity verification. What is the best solution for my case? Thank you so much.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 9

Hi Zefan,

 

Just to confirm that opening more than one account is a serious violation of our TOS and I would strongly suggest to close one account and continue with the one you would like to keep.

 

Regarding your location verification, we do have additional options on how to verify your location. One of our team members will reach out to you via ticket and assist you further with this. If you have any additional questions let me know, thank you.

~ Goran
Upwork
susanto-zefan
Active Member
Zefan S Member Since: Dec 21, 2018
3 of 9
Thank you for your fast response. I've already deleted my inactive account.
Please help me with the identification verification thank you
whitedash
Active Member
Apostolos M Member Since: Mar 6, 2020
4 of 9

Hello,

 

I have the same issue. living in London, but I don't have a UK driving license or British passport.

 

May you please advise with the location verification procedure?

 

Thank you in advance.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
5 of 9

Hi Apostolos,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.

~ Goran
Upwork
satyacidek
Active Member
Satyaprakash P Member Since: Feb 22, 2021
6 of 9

Hi,

I am in the UK and have a residency which allows me to work. 

 

I dont have UK driving license or passport. 


Can you please get my identity verified so i can apply for relevant jobs in the UK. 

 

Regards

Satya

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
7 of 9

Hi Satyaprakash,

 

We’ll have one of our agents reach out to you via a support ticket to assist you with your verification process.

 

Thank you for reaching out to us. 

~ Bojan
Upwork
mollyulm
Active Member
Molly U Member Since: Apr 1, 2021
8 of 9

Hi, I have the same issue. I don't have a UK passport or driver's licence. Can I send in my visa or BRP?

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
9 of 9

Hi Molly,

 

Someone from our team will reach out to you via support ticket in order to assist you with your verification.

 

Thanks!

~Andrea
Upwork
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