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stacy-teixeira
Community Member

Identity Verification

Hello,

 

I received a message that says I have reached the maximum number of tries to upload my identity verification. I only attempted once and I believe the problem was that my passport was turned sideways. Please advise how I can fix, as the message now tells me to contact support. 

1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Stacy,

 

One of our team members will reach out to you via ticket to assist you further with finishing our short verification process, thank you.

~ Goran
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