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Numan's avatar
Numan K Community Member

Invalid Format For Name

Hello, my name is Numan Kavurmacı with lower case "ı". Due to "ı" charecter is not valid English charecter I can not input my name correctly. Can someone authorized contact me?

8 REPLIES 8
Luiggi's avatar
Luiggi R Retiring Moderator

Hi Numan,

 

I'm afraid the field won't accept the character you're trying to use. You may use the international form of that character when filling out your name.

~ Luiggi
Numan's avatar
Numan K Community Member

Using letter "i" caused an error and deleted my identity verification. I also contacted with my bank and they verified that without using exact "ı" letter transaction won't be done.

Luiggi's avatar
Luiggi R Retiring Moderator

Thanks for the follow-up, Numan. I contacted the relevant team regarding your payment method and can confirm that you should no longer see an error. You should be able to use it without any issues. 

~ Luiggi
Numan's avatar
Numan K Community Member

Well I am still getting same error, will test it some time later.formaterror.PNG

Luiggi's avatar
Luiggi R Retiring Moderator

Numan, as I previously mentioned, you will not be able to use that character in those fields. Please use the international form of the character. If there are any issues with your account or payment method afterward, the relevant team will contact you to assist you.

~ Luiggi
Numan's avatar
Numan K Community Member

Luiggi as I previously mentioned, I already did that and due to mismatch in names my verification got cancelled. And my bank approved mismatch in names would cause a problem. Please try to listen before responding.

Luiggi's avatar
Luiggi R Retiring Moderator

Numan, I'm sorry if my previous reply was confusing. You do not need to update your name with the special character, even if it causes a mismatch on our end. You should use the international form on Upwork, and in the event that a mismatch is triggered or additional verification is required, the relevant team will work with you to resolve it. 

 

~ Luiggi
Rosemary's avatar
Rosemary K Community Member

Hello problem finding translation jobs English to (Swahili) writing and turning pdf pictures to word....kindly connect