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Invitation to Email Prospective Client Directly

Active Member
Brian C Member Since: Mar 2, 2019
1 of 16

I recently applied for a job and the client immediately responsed by asking me to email him directly for the details. How should I handle this?

Active Member
Brian C Member Since: Mar 2, 2019
2 of 16

Here is what he wrote, minus the email address:

Hey,

Thank you for wanting to do this with me..I feel Elated and Happy

Kindly shoot me a private mail on email address deleted for details

Thanks

Community Guru
John K Member Since: Feb 17, 2015
3 of 16

Brian, there isn't anything necessarily suspicious about wanting to use email, but if you don't have a disposable email account to use, then it's up to you to decide if you're willing to share your email. Does the client have any sort of hiring history on Upwork? If he does, then that decreases the chance that he's just collecting email addresses for his own use.

__________________________________________________
"No good deed goes unpunished." -- Clare Boothe Luce
Active Member
Brian C Member Since: Mar 2, 2019
4 of 16

Thank you, John.

I posted this because on this page: https://support.upwork.com/hc/en-us/articles/211063118-Report-Suspicious-User-Activity#client is says, "It is time to contact Customer Support when a client . . . . 

  • Requests you contact them directly via email, chat, or other means before they invite you to interview or hire you on a contract.

Then the Customer Support Q&A said I should post a question here.

I am not too suspicious yet, but since this type of request was mentioned by Upwork as suspicious, I wanted to be careful.

Community Guru
John K Member Since: Feb 17, 2015
BEST ANSWER
5 of 16

Brian, you may be overlooking a detail. Note that the regulation you cited specifies "before they invite you to interview". But once you apply for a job, and the client messages you, then you're in the interview stage in Upwork parlance, so emails are permitted.

__________________________________________________
"No good deed goes unpunished." -- Clare Boothe Luce
Active Member
Brian C Member Since: Mar 2, 2019
6 of 16

Thank you, John. I did not know the defintion of Invite. Now I do. Moving forward. I have emailed him.

Thank you again.

Community Guru
Virginia F Member Since: Feb 15, 2016
7 of 16

Brian C wrote:

I recently applied for a job and the client immediately responsed by asking me to email him directly for the details. How should I handle this?





Everything John told you is correct. That said, if a client responds to your bid, a message room on Upwork opens up for both you and the client to communicate. It's a good idea to keep communications on Upwork initially, especially with a new client. If you don't use the message room, you should copy all email messages to your message room so there is a record.
Honestly, this comment "I feel Elated and Happy" strikes me as odd. Proceed with caution.
Active Member
Brian C Member Since: Mar 2, 2019
8 of 16

Thank you, Virginia.

 

I had added a reply in Messages saying I had emailed him. Trying to cover all bases.

 

I am cautious but giving him the benefit of the doubt for now. I am assuming English might not be his primary language, so that odd phrase might result from that. Or not. LOL.

 

Thank you again.

Community Guru
Virginia F Member Since: Feb 15, 2016
9 of 16

Brian C wrote:

Thank you, Virginia.

 

I had added a reply in Messages saying I had emailed him. Trying to cover all bases.

 

I am cautious but giving him the benefit of the doubt for now. I am assuming English might not be his primary language, so that odd phrase might result from that. Or not. LOL.

 

Thank you again.


Yes, that turn of phrase would indicate that English not the client's primary language. That's not a bad thing, as long as they can state clearly whatever it is they need. If they're new as well, it could be a challenge. If they're not new, look at their history and feedback (something best done before bids are presented).

Active Member
Brian C Member Since: Mar 2, 2019
10 of 16

Well, it turns out I won't be doing any jobs for this client.

 

He emailed me back, asked for all my contact info, said he wanted our contacts to be direct, and as if that were not the killer:

 

He said he would be mailing me a check.

 

I will be reporting him, of course.

 

Brian **Edited for Community Guidelines**

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