Hey, I have been given the offer of 0% fee offer by upwork, they have sent me the link to invite the client, but when he tries to signup, adding his name and email, he gets my account info in place of him, like name and profile picture. Kindly help me resolve the issue if there is some problem with it, and let me know if this is a normal course of the event. Thanks
Please know that this is working as designed. Once your clients successfully registers for an account through your profile link, they will automatically be redirected to your profile page so that they can hire you directly from there.
Your client should be able to access the different sections of his profile by clicking on the menu options on the top page of his account. Let me know if he goes through a different issue.
Thank you for your fast reply. According to your link "https://support.upwork.com/hc/en-us/articles/360001299947-Top-Talent-Perk-Invite-external-clients-to..." it says that, "We offer 0% on fees with new clients that Top Rated, Rising Talent, and Premium freelancers bring to Upwork. That's 0% on all contracts you have with that client, forever."
I am rising talent.
This offer is available to Top Rated freelancers. On the help article that Jo-An shared, please check the here's how it works section and you will find that the first requirement is to be a top rated freelancer.
Another link from upwork support saying that rising talent can invite new client with 0%fee. "https://support.upwork.com/hc/en-us/articles/115006099287-Freelancer-Programs-Eligibility-Perks"
I`m sorry about the confusion, just to confirm that this program is for Top Rated and Rising Talent freelancers. Our team will send you the link with detailed instructions on how to use it over the next couple of days. Thank you.