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Issue for visiting My Request page.

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Active Member
Hutcheson T Member Since: Jun 28, 2020
1 of 5

I can't visit the My Request page in Help Center. It returns me back to Help Center Home Page even though I click on the My Request link.

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Active Member
Amir S Member Since: May 19, 2010
2 of 5

Is'nt your account suspended?

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Active Member
Hutcheson T Member Since: Jun 28, 2020
3 of 5

Hi, thank you for your reply.

 

Yes, you are correct. My account was suspended today. But that was really strange and I don't know why my account was suspended.

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
BEST ANSWER
4 of 5

Hi Hutcheson,

 

I checked your account, and I can confirm that one of our agents reached out to you via a support ticket regarding your account status. Please follow the instruction on the email and feel free to post any questions you may have on the ticket so the agent can assist you further. Thank you.


-Joanne
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Active Member
Hutcheson T Member Since: Jun 28, 2020
5 of 5

Hi,

 

I've successfully visited that page from the link they shared with my email and I uploaded my information as they want. I am awaiting the result.

 

Thank you