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hardyliz
Community Member

Issue receiving first payment

Hi there,

 

I just completed my first job and the employer says I was paid. I had to verify my bank account in the meantime and it says my balance is $0 but that I was also paid $285. Not sure what happened -- how do I go about getting the credit in my account from Upwork? I don't want to bother the employer with these issues. Thanks! 

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petra_r
Community Member


@Elizabeth H wrote:

Hi there,

 

I just completed my first job and the employer says I was paid. I had to verify my bank account in the meantime and it says my balance is $0 but that I was also paid $285. Not sure what happened -- how do I go about getting the credit in my account from Upwork? I don't want to bother the employer with these issues. Thanks! 


 where is my money?where is my money?

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2 REPLIES 2
petra_r
Community Member


@Elizabeth H wrote:

Hi there,

 

I just completed my first job and the employer says I was paid. I had to verify my bank account in the meantime and it says my balance is $0 but that I was also paid $285. Not sure what happened -- how do I go about getting the credit in my account from Upwork? I don't want to bother the employer with these issues. Thanks! 


 where is my money?where is my money?

01846263300
Community Member

Goto this URL https://www.upwork.com/ab/reports/available after logging in to your account and see whether your payment is available to withdraw or not. If you see it's available then click on the get paid button to transfer the money. If it's in pending then wait for 5 days for this to be available. After 5 days of completing the project, the money will be available to withdraw. Hope this helps.

 

Thank you.

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