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chandan_chouhan
Community Member

Issue regarding large amount deducted during account verification

Hello,

Upwork deducted approx. 10$ from my account during get paid verification and I am unable to see how can I get that amount refunded. There should be an option whre the upwork should ask the amount which got deducted and then the amount should show in our balance after we confirm the actual amount deducted.  Can someone help me in getting the amount please.

1 REPLY 1
petra_r
Community Member

No - you did it all wrong.

You added a BILLING method instead of your "Get paid" method.

 

The verification charge will automatically be refunded back to the payment method it was taken from and if yo want to add a bank account to withdraw your earnings to, don't go to "Billing" - scroll down on your settings page and go to "Get Paid"

 

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