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It is not safe to download this file. If you really want to access this file please contact Customer

jespody
Active Member
Jessica S Member Since: May 22, 2018
1 of 3

Hey...I have a prospective client, and I wanted to preview the file that they attached. I tried and got this message:

It is not safe to download this file. If you really want to access this file please contact Customer Support.

 

How do I go about seeing the information?

 

Or does that mean it's some kind of malware download or something?

 

Please Help!!

Thanks, 

Jess

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 3

Hi Jessica, 


I'll ask the Customer Support Team to reach out to you so that they can assist you. 


~ Avery
Upwork
jespody
Active Member
Jessica S Member Since: May 22, 2018
3 of 3

Thank you. They are looking into it...I just hope everything's okay soonish..I ended up taking the job and cannot open the needed attachment!! ahh!! And it's my first assignment, so goin a lil nuts. lol. 

Thank you for passing along my issue though

-Jess

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