Aug 5, 2020 09:06:37 AM by Prosanta K
I had 94% JSS and after that, I also got three 5 star feedback but my profile changed to 96% jss. How?
Why not 100% job success score?
Solved! Go to Solution.
Aug 5, 2020 09:27:18 AM by Petra R
Prosanta K wrote:What are the requirements to become a Top-Rated freelancer?
You need all of the below
Aug 5, 2020 09:15:05 AM Edited Aug 5, 2020 09:17:52 AM by Petra R
Prosanta K wrote:I had 94% JSS and after that, I also got three 5 star feedback but my profile changed to 96% jss. How?
Why not 100% job success score?
Simple Maths... You can't get to 100% while whatever caused you to have 94% (rather than 100%) is still in your calculation window.
Say you have 100 completed contracts of equal or similar size in your calculation window, and 94 are counted as positive. That means 6 counted as not positive. You'd have to do another 100 contracts with a perfect outcome to get to 97%
But as your poor feedback from March will fall out of your 6 months window, you could theoretically get to 100% in September (6 months after the poor outcome)
Aug 5, 2020 09:27:18 AM by Petra R
Prosanta K wrote:What are the requirements to become a Top-Rated freelancer?
You need all of the below
May 2, 2022 09:32:06 AM by Fatima Z
But why my JSS gets low? Even I don't have any negative Feedback
Sep 29, 2020 04:01:34 AM by Maksym T
You got lucky. My JSS is only decreasing. I got two positive feedbacks after a negative one and still no change.
Apr 16, 2023 04:34:10 AM by Umair A
I got 2 positive 5 star reviews from my client. But my JSS is still the same and has not increased. Why?
Apr 16, 2023 11:05:03 AM by Annie Jane B
Hi. Umair,
Your Job Success score is updated every two weeks, and it’s important to note any movement in this score (either up or down) reflects both recent activity and activity over a longer period of time. Because we look at trends over a 24-month period, you can see your score change, even without recently closed contracts, due to past jobs slipping out of the 24-month window. Many factors go into your JSS calculation, including public and private feedback given when the contract is closed, the weight of the contract, etc. We won't be able to share information about any specific feedback, but you can check the explanation of how your score is calculated here.