Oct 30, 2011 02:30:52 PM Edited Jun 2, 2016 01:45:05 PM by Vladimir G
When reading a job description, what causes you to go "Ut-oh!"? What red flags do you see in applications that at least puts you on your guard, if not actually skip to the next one? Here's some of mine (and others):
First and foremost The work is yours until you are paid in full. You own the copyright until you have been paid the agreed sum. If you choose to work for 15 cents per hour then that's your problem. If it takes longer than you thought..again, down to you. BUT. If you have done your bit according to the contract that you agreed, then the work is yours until it's paid for.
Asking for payment or to use your own accounts (Thanks Dave!) Money comes from the client to you; anything else and you're doing it wrong. Do not ever (unless you know the client really well, and give it second thoughts even then) pay for something for the client unless you have received the money from them first. Deposit for something; webhosting accounts; domain name; subscription for site X that is "essential for the job" etc etc. No money. Ever. Similarly, do not use your own eBay, Craigslist etc. accounts to list things for sale...chances are high that it will end badly and wreck any good karma you have built up there. And it'll be you in the frame if it turns out that it was illegal.
"Bait and Switch" (Thanks Selcalmel!) Clients advertise one job and then offer a different job at interview. Now there can be valid reasons for this; but a big difference between the job description and the work you're being offered should be viewed with extreme suspicion. Mostly on oDesk it's either jobs that you wouldn't have applied for if the job was described honestly or changing the rules to try and get the price down.
Too many people being interviewed This can be a sign that the buyer is dividing the job up and giving the various parts as a 'test' to applicants...with the intention of getting the job for free. It could just be that the buyer is looking for a very specific set of skills, or other innocent motive, but maybe not.
NOTE: (Thanks Brandon!) This also applies to the client's history...check the total number of jobs posted versus people hired. If there are a load of jobs posted but few contracts awarded, then proceed with caution.
Only low bidders being interviewed If you're not one of the low bidders on that job then it's probably not worth applying.
Long list of demands, silly budget We've all seen them; the jobs for an all-singing, all-dancing website for $100, followed by either a HUGE feature list and/or a long list of qualities required by the contractor. Luckily for you, the buyer is advertising the fact that they are a wanker (behaviour which is unlikely to change if you were unfortunate enough to land the contract). This buyer knows the market well enough to know exactly what they want; and must therefore know that the budget is exploitative...move on. And as a corollary to the above (Thanks Louis!):
People who bellow orders, often in capitals "SUCH SUCH WILL NOT BE READ I IF [insert term].... OTHERWISE I WILL DELETE YOUR APPLICATION IMMEDIATELY". Or "MUST ATTACH SUCH AND SUCH OTHERWISE YOU ARE WASTING MY TIME". Some people -presumably after watching Alan Sugar or that twat Trump- think that this is how bosses should behave. I see it mostly as a sign of either someone being new to being in a position to call the shots and is a bit insecure about it, or someone who is a natural git. In either case your job will be more difficult because of it. Also, these types of application are frequently paired with a ridiculous budget. Any buyers who are reading this should note that this isn't the way to go about things...also all capitals make it harder to read and you're increasing the chances of applicants missing an important detail. Annoying people before they've even applied for your job cannot possibly help. Am I the only one, by the way, who feels the impulse to reply in kind?: "Listen up bitch. I reckon I can do it in 10 hours which'll cost you $450 and if that isn't good enough then you can just **Edited for Community Guidelines** would be a fairly short application, probably.
Mention of half-finished job/previous contractor/s There are two factors here...sorting out what someone else has done often takes longer than just doing whatever it is from scratch. You will very probably be inheriting a hairy-arsed nightmare. The other factor -and a question you should be asking yourself (and the buyer, come to that)- is exactly why the previous contractor didn't finish. It does happen that buyers get a run of bad luck with contractors (often after playing in the lower budget ranges), so it isn't necessarily the buyer's fault. On the other hand, it could be. Rescuing a client from a wall-to-wall catastrophe at the 11th hour is one of the best smug feelings you can get as a freelancer; but these jobs are high-risk...you need to ascertain for yourself that the buyer is genuine before getting in too deep. A note to any buyers reading this: If you've already been through two or more contractors and you still don't have a result, you need to seriously consider throwing a match in and starting with fresh code. I've had jobs where it took significantly longer to find out what the hell the previous guys had done than it would have taken to just bin everything and do the job. And with other people's code, you can never be 100% sure that you haven't missed something important/broken/nasty.
One-line descriptions Buyers quite often don't know the information that a contractor needs in order to produce a final product the client will be happy with; that's not a problem and it's the contractor's job to ask the right questions. But when you see a job like "I need a website. Plz replie", just move on. If they can't be bothered, then neither can I.
Payment method not verified Sign either of a first-time user or a scammer. If the unverified user is overly familiar with the way oDesk works...warning! If it's a first time user, you may well have to do some unofficial oDesk support and talk them through it. And you might still get scammed at the end.
Anything where you have to create a user account on another site (that isn't the site you're working on) before you start. No. Just no.
Business plan with failure built in As a webdesigner, I hear 10 plans for world domination before breakfast. Some job descriptions have fail built into the very fabric of the scheme. The worst ones are the ones where you have to mess around with NDAs and soothe the buyer that you're not going to be over the horizon with his masterplan (which often as not turns out to be another bloody facebook or youtube clone). *sigh*
Jobs where 'clients' are mentioned I don't really like sub-sub contracting. Firstly there's there's the thought of the buyer sitting on his arse collecting cash for my work; which rankles a bit. Secondly -and more important- is the 'Chinese Whisper Effect'; where the original client's specs is filtered through the middleman's idea of what the end-client wants. These specs may well not be accurate. You *will* be doing extra work because of this. The same applies to large companies where an underling has been given the task and is now offloading it onto you; but in this case the specs are more often written down. The worse case in this latter scenario can be where it's a committee and everyone present has to get a design change in there -no matter how pointless- just to get their name in the minutes of the meeting.
"It will only take 5 minutes" No it won't. No job in the history of contracting has ever taken only 5 minutes. It takes longer than that to liase with the potential client, for a start.
Jobs that aren't worth it ((Your hourly rate) * (Number of hours you think it will take)) + (Say 10% safety margin for extra missions/unexplained bits) = (Your price for the job). If there's not enough money or not enough time, then it's usually best to move on.
Anything that mentions CAPTCHA or removing watermarks It's naughty. Don't.
Web scraping Nah. Probably illegal (copyright) and definitely immoral. You're stealing someone else's work. Worse...you're automating stealing someone else's work.
Jobs where it looks like a reasonable budget for the job until you read the description and it turns out that the budget is a monthly wage for full-time work of the same type This is annoying and wastes time.
Non-profit organisation (Thanks Mahesh!) A non-profit organisation is not the same thing as a charity. Some are, of course, but some are tax dodges, some are for groups of people, with the aim of the organisation being something you don't necessarily approve of..."Mothers in support of the ruthless oppression of Brits in Spain"; "White supremacy"; "Black supremacy"; whatever. Or -as Mahesh points out- it could just be weasel-wording for the fact that they haven't made any money.
Buyers asking for free work samples/tests (Thanks Anna!) It is the buyer's right to ask, just as it is your right to refuse. It's also discouraged by oDesk. All the veteran contractors (including me) will advise against free samples and in any case that's what your portfolio is for...to show previous examples of work and the standard that you're capable of. For contractors it just is not worth it...if there's 30 applicants to the job, you're spending time doing work for a 1 in 30 chance of getting a job. You can spend your entire life doing this and not make a penny. Now that I've said all that, a free sample is what landed me my first job on oDesk...someone wanted a graphic vector conversion and -having some free time- I just did it and sent an (unusable) sample graphic in. The buyer didn't demand a sample (I would not have applied if that were the case), but I proved I could do the job by doing it. Traditionally in design work, it used to be the case that the designer offered several alternate designs; but those were for *much* larger-budget jobs. It isn't worth even considering for the sort of jobs that are at oDesk. If you do choose to give free samples, always watermark them (Thanks Ernesto!). In the case of writing samples, send them as a graphic or locked PDF so that the text can't be used without paying you.
Free work samples - Part II If the buyer is asking for free samples and if it's the sort of job that can be broken up into smaller tasks then pay extra attention; and also look closely at the number of people being interviewed.
"Great opportunity for newbies" (Thanks Judith!) This means that a buyer is offering a risably small budget for work in exchange for giving you feedback. This is either feedback blackmail or investing time in order to get in the game, depending upon your point of view. You are definitely being taken advantage of; but really it's your decision...as long as you go into it with your eyes open and as long as it's all agreed at the start. Buyers trying to use feedback to change the terms after the job has started, however, should be reported.
Vague specifications (Thanks Louis!) It's harder to work with vague specifications, mostly, but you see quite a lot of jobs with insufficient detail. If you're extremely lucky, it's a buyer who wants this Thing to perform this Function; is busy; has correctly assessed your level of competence; and trusts you to get 'er done. This is rare. It is, however, also difficult to write job descriptions with exactly the right amount of detail. Insufficient detail could be due to laziness; unfamiliarity with the oDesk system; lack of knowledge (which is after all why the buyer is getting a professional in)...lots of reasons. The best way of approaching this -I believe- is to use the application letter and interview to clear up any ambiguities and to focus in on the specs so that you and the client both agree on what the job actually is and where the boundaries are. If you start the job and only have a vague idea of what the client wants, you are going to have problems. Possibly big problems if the job description also states...
Unlimited redo A job description containing these words should be approached with caution. Particularly with website work, as you're essentially agreeing to maintain it forever as part of the deal. Add a bit of mission creep to a contract like this and you're in a world of hurt. I always specify 'reasonable amount of re-do' in the cover letter. It's a contract and you should never agree to something that can suck up an infinite amount of your time for free. I understand that buyers want their work the way they want it and the 'unlimited' is mostly just a way of ensuring that their needs will be met. You, the contractor, also needs to ensure that you're covered, so best to renegotiate this phrase.
"Send us ID" This is not needed to work at oDesk. Don't do it or you will be very sorry. Verify who you are through oDesk, if you must, but ***NEVER*** send ID; bank account details, PayPal, eBay or any other information that can be used by ID-theft types.
Write to me outside of odesk This isn't necessarily a problem...everyone has their preferred methods of communication. At the first hint of paying outside of oDesk you should run away quickly: It's against oDesk rules; will get your account terminated if you're caught; and you will probably get stiffed by the buyer anyway.
Phishing (Thanks Santos!) The way this works is that someone sends you a link (usually an obscured one like "http://bit.ly/whatever"). This takes you to a page that *looks like* a login page to a common internet service (Gmail, Paypal, Amazon, whatever), but isn't. What the page is, is a copy of that login screen and the idea is that you type your password in and it gets captured by naughty people. It's then standard practice to use that email/username/password on lots of other common services to see if they work. If you 1) fall for it and 2) use the same password everywhere, you're stuffed. Don't trust an obscured link; and ALWAYS check the URL on a login screen, just to make sure you're in the place you think you are. Personally, I go a little further than that and keep a link with my (encrypted) password file and I only use my local link to visit web services.
Good luck out there!
Jul 27, 2017 03:46:20 AM by Tom T
Thanks for this great post Vladimir! I'm fairly new to upwork and have seen some of the stuff you talked about, I'm learning how to weed out the bad jobs. I'll definately be more cautious when choosing which jobs to spend connects on with hopes of saving them for the legit paying jobs!
Second job I got on upwork I ran into a guy who loved what I was doing until it was time to pay, then he wanted to use negative feedback as leverage to weasel his way out of paying. What a(n) _____! I stuck with it and happy I did because I've met some pretty cool clients. worked on some fun projects, and still have great feedback!
Thanks again!
Jul 27, 2017 12:11:37 PM by Freda N
Jul 27, 2017 12:27:46 PM by Preston H
Freda: anybody who wants to use YOUR personal eBay account for THEIR financial gain is a bad client.
Aug 6, 2017 05:46:12 PM by Johnny M
This is the first time I read this, I have been on upwork for quite sometime, but I haven't received not even one job yet, however I have been in a number of interviews, designed for 2 clients.. who only came up with excuses later after receiving the samples,
I was suspicious but because I have not received any clients, I sort of became desperate
Aug 6, 2017 05:52:10 PM by Johnny M
This is the first time I read this, I have been on upwork for quite sometime, but I haven't received not even one job yet, however I have been in a number of interviews, designed for 2 clients.. who only came up with excuses later after receiving the samples,
I was suspicious but because I have not received any clients, I sort of became desperate
Aug 10, 2017 04:53:04 AM by Gladys R
"Buyers trying to use feedback to change the terms after the job has started, however, should be reported."
How, and to whom can we report them?
Aug 10, 2017 05:46:01 AM by Vladimir G
Hi Gladys,
Please share all the relevant information supported by screenshots of the client's request with Customer Support. Our team will follow up to review the case and take appropriate steps. Thank you.
Sep 13, 2017 09:24:12 AM by Ivan V
Despite an irrelevant dig at Trump, this is a very useful thread. Thank you. 🙂
Apr 16, 2020 09:40:49 AM by Saumitra T
Thank you for this exhaustive list.
Makes my quest for a good project easy.
Apr 30, 2020 08:45:37 PM by Tashia K
Thanks so much for that information.
I just wanted to add that real non-profits have an EIN number that is searchable through the IRS. These are groups that have also had to pay a few hundred dollars to the IRS to become a charity/non-profit. Most also have to apply with 'bylaws' to the state they are established in, if it's not international or nationwide (more challenging). More money lol. I did that for my non-profit rescue which I'm now retired from and passed on to others.
Jun 9, 2020 08:39:17 AM by Maria Marilyn M
Wow, that's a comprehensive list. It deserves to be highlighted or pinned.
Nov 13, 2020 02:38:01 PM by Renata D
Very helpful information indeed!
And I can say that in my short time on the Upwork platform, I've seen a few of these dodgy ones mentioned.
It's good to have read through these as it will stick in the back of one's mind when looking for work.
Mar 4, 2021 12:15:06 AM by Eden C
Mar 4, 2021 01:56:08 AM by Joanne P
Hi Eden,
Could you please send me more information via PM so I can check? You can click on my name to send a PM. Also, if you see a job that seems suspicious, you can report it to us using the flagging option. You can read more on this help article and also, please check out Tips to avoid questionable jobs. You might also want to check out the information here to learn more about staying safe on Upwork.
Sep 12, 2021 02:15:02 PM by Marissa Cecille S T
I've noticed that new clients ask for a trial article in order to qualify for the next phase interview. When I ask for a milestone contract they tell me they will pay after I submit my paper. When I send my finished paper, they tell me I didn't qualify. Therefore I will not be paid. I just read in this thread I should submit it in PDF format so they can't use it but I feel bad for wasting my time and running after their feedback.
Sep 12, 2021 03:38:39 PM by Martina P
Marissa Cecille S T wrote:I've noticed that new clients ask for a trial article in order to qualify for the next phase interview. When I ask for a milestone contract they tell me they will pay after I submit my paper. When I send my finished paper, they tell me I didn't qualify. Therefore I will not be paid. I just read in this thread I should submit it in PDF format so they can't use it but I feel bad for wasting my time and running after their feedback.
Pdfs can be edited. Don't work for free. Learn how to use upwork correctly, and you will get paid.
Sep 13, 2021 01:11:14 AM by Robert Y
Martina P wrote:
Marissa Cecille S T wrote:I've noticed that new clients ask for a trial article in order to qualify for the next phase interview. When I ask for a milestone contract they tell me they will pay after I submit my paper. When I send my finished paper, they tell me I didn't qualify. Therefore I will not be paid. I just read in this thread I should submit it in PDF format so they can't use it but I feel bad for wasting my time and running after their feedback.
Pdfs can be edited. Don't work for free. Learn how to use upwork correctly, and you will get paid.
Sure. You can copy-paste the text in a PDF, and then edit it any way you want. The only way to prevent fraud is make sure a milestone for your work is funded. It certainly beats trying to get money for non-contract work out of some guy 5,000 miles away who's using a false name.
Sep 13, 2021 02:26:40 PM by Martina P
Robert Y wrote:
Martina P wrote:
Marissa Cecille S T wrote:I've noticed that new clients ask for a trial article in order to qualify for the next phase interview. When I ask for a milestone contract they tell me they will pay after I submit my paper. When I send my finished paper, they tell me I didn't qualify. Therefore I will not be paid. I just read in this thread I should submit it in PDF format so they can't use it but I feel bad for wasting my time and running after their feedback.
Pdfs can be edited. Don't work for free. Learn how to use upwork correctly, and you will get paid.
Sure. You can copy-paste the text in a PDF, and then edit it any way you want. The only way to prevent fraud is make sure a milestone for your work is funded. It certainly beats trying to get money for non-contract work out of some guy 5,000 miles away who's using a false name.
There is actually software to edit the pdf itself.
Sep 12, 2021 03:42:59 PM by NikolaS N
Hi Marissa,
You shouldn't provide any work until your client sends you an offer and a contract is created under your My Jobs tab. Please note that any request for free work is not allowed on Upwork, and it is a violation of Upwork's Terms of Service.
Please check this post for the freelancer resources and tips for avoiding questionable jobs that we put together to help freelancers make decisions whether to work with a client or not.
It is always good to communicate and politely explain everything to your client to avoid any misunderstanding. You can discuss the terms of further engagement on the contract and attempt to resolve the situation amicably.
Sep 12, 2021 03:44:56 PM Edited Sep 12, 2021 03:45:57 PM by Preston H
re: "I just read in this thread I should submit it in PDF format so they can't use it but I feel bad for wasting my time and running after their feedback."
I always advise Upwork freelancers to submit files to clients in their fully editable, fully usable, non-watermarked format.
When I start a fixed-price contract with any client, I imediately set up shared server space and provide the client with all the same root-level credentials that I have. I do all of my work on that server, so that the client has complete access to all of the work, all of the time.
If a fixed-price client doesn't pay a freelancer as expected for the agreed-upon work, the freelancer should stop working for that client. Playing games with the files is not a solution and it is not how Upwork intends fixed-price contracts to be used. Freelancers are not supposed to do any work at all until an official Upwork contract is in place and the work is covered by a funded milestone payment.
Oct 21, 2022 06:20:57 AM by Umair A
Darren Thanks you very much. I read all of the posts regarding job warning signs and I found them amazing.