Sep 15, 2018 05:33:06 AM by Shaun B
Trying to hire someone and it states
"An error occurred while processing your request. Please try again."
I've cleared my cache, tried another browser, I even tried my laptop instead of my desktop.
I'm on a time contraint and would like this resolved.
Solved! Go to Solution.
Sep 15, 2018 06:44:56 AM by Joanne P
Hi Shaun,
I'm sorry to hear that you are experiencing issues hiring a freelancer for your project. I checked your account and it looks like you haven't entered your complete address on file. Please enter your complete address and after that, kindly retry sending an offer to the freelancer. If you are still experiencing trouble, please let us know. Thank you!
Sep 15, 2018 06:32:12 AM by Michael W
I have experienced this too. I just logged out of upwork and restarted my mac then it worked. I think it is something to do with the browser.
Sep 15, 2018 06:44:56 AM by Joanne P
Hi Shaun,
I'm sorry to hear that you are experiencing issues hiring a freelancer for your project. I checked your account and it looks like you haven't entered your complete address on file. Please enter your complete address and after that, kindly retry sending an offer to the freelancer. If you are still experiencing trouble, please let us know. Thank you!
Apr 13, 2020 07:08:41 PM by Patrick E
when i want to hire someone or accept an offer from freelancer , this message is appearing "There is a problem with your account. Please contact support"
What is teh problem with my account??
please help
Apr 13, 2020 09:18:25 PM by Avery O
Hi Patrick,
Could you please try clearing your cookies, or using a different browser to see if the issue persists?