Oct 5, 2020 09:30:35 AM by Ash R
Oct 5, 2020 01:07:55 PM by Andrea G
Hi Ash,
I'm sorry to hear your client is unresponsive. If you are awarded a contract but receive no work materials, we suggest talking to the client about the project and the reason why it isn't moving forward. If the contract won't move forward, you should close it as soon as possible or ask the client to do so and leave feedback if possible. Please consider that contracts with no earnings and no feedback, whether closed or not, can significantly lower your future Job Success Score because they indicate client dissatisfaction.
If you feel your client has been unresponsive for a considerable amount of time, we can have one of our agents reach out to the client on your behalf. Please let me know if this is something you'd like to do.
Thanks!
Oct 5, 2020 01:27:33 PM by Ash R