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bamtanh
Community Member

Laos isn’t listed here in the Country Issuing ID field.

Upwork asks me identify verification.

I prepared Passport image and wrote the my name and birthday.

After that, I needed to select my country.

But Laos isn't in the Country issuing ID field.

How can I do?

ACCEPTED SOLUTION
g_vasilevski
Retired Team Member
Retired Team Member

Hi Boun,

 

I just reached out to you via PM with more details. You can access your PMs by clicking on the envelope icon at the top right corner. Thank you.

~ Goran
Upwork

View solution in original post

6 REPLIES 6
g_vasilevski
Retired Team Member
Retired Team Member

Hi Boun,

 

I just reached out to you via PM with more details. You can access your PMs by clicking on the envelope icon at the top right corner. Thank you.

~ Goran
Upwork

Hi Goran, I want to verify my account but I facing the same problem.

Can you or your team help me?

Hi Yang,

 

I have checked and it looks like you've already reached out to us regarding your concern and a support ticket has been created. Please continue communicating with the team through that ticket so that the team can assist you more efficiently. 

 

~ Arjay
Upwork
haamlezz
Community Member

Hi Boun

I am facing the same problem.

Could you share your solution please?

BojanS
Community Manager
Community Manager

Hi Sompasong,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your concern.

 

Thank you for reaching out to us. 

~ Bojan
Upwork
kochubei_valeria
Community Member

Hi All,

 

I'd like to provide an update on this thread. Laos is now available in the "Country Issuing ID" field during the ID verification. So the process of verifying their accounts should now be more seamless and straightforward for individuals located in Laos or holders of IDs issued by Laos. 

~ Valeria
Upwork
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