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phamvietphuong
Community Member

Late submission of payment

Hello everyone, I am a new freelancer of this platform. I just have my very first order of work. My client have sent the work contract, i have done the work, submit it and waiting for the payment. However, it been two days since the submission of the work and my client still not respond. What should i do now? Should i report this client or wait for another few days? Please i appreciate anyone who can help me. If i have to report, where can I do that? 

P/S: please give me some advice for this case

ACCEPTED SOLUTION
AndreaG
Community Manager
Community Manager

Hi Phuong,

 

Once you submit your work, your client has 14 days to review and either approve the milestone or ask for changes. If they approve, the funds in escrow will be released to you. If your client takes no action for 14 days, the funds are automatically released to you. You can learn more about Fixed-Price Protection here.

 

~Andrea
Upwork

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AndreaG
Community Manager
Community Manager

Hi Phuong,

 

Once you submit your work, your client has 14 days to review and either approve the milestone or ask for changes. If they approve, the funds in escrow will be released to you. If your client takes no action for 14 days, the funds are automatically released to you. You can learn more about Fixed-Price Protection here.

 

~Andrea
Upwork
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