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Community Member

Location update to US

Hello guys,I have created y profile when I was in Canada, I'm Canadian national too, recently I moved to US and want to change my profie location, upwork want s me to upload US documents which I don't have, what to do now?

Community Member

Hey Mohammad!

Congratulations on moving to the United States of America, I had been in the same situation too but, don't worry at all because you are able to sort out the issue by submitted a support-ticket for the consideration and verification although, there are two ways to verify yourself which is documentation and video-call verification process.

I'm really optimistic to see you succeed in a huge freelancing platform sooner or later.


I hope it helped you somehow,

Muhammad Hadi

“Good reputation is more valuable than money.” - Publilius Syrus
Community Manager
Community Manager

Hi Mohammed, 

I checked your account and can see that you have an open ticket with our Customer Support Team. I will follow up with them so that they can respond to your question via the email ticket and they will assist you further.

~ Avery
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