Apr 11, 2018 01:04:07 AM by Victor P
Hi,
I have a problem with login with my old personal account.
When I try to login system says that this email is not correct but when I try to create a new account with this email, system says that this email is used.
Please help me to restore my account or delete it and give me possibility to create new one with my email.
Thanks in advance.
Solved! Go to Solution.
Apr 11, 2018 01:10:03 AM by Goran V
Hi Victor,
One of our team members will reach out to you and assist you further, thank you!
Apr 11, 2018 01:10:03 AM by Goran V
Hi Victor,
One of our team members will reach out to you and assist you further, thank you!
Jan 26, 2022 09:45:43 PM Edited Jan 26, 2022 09:46:28 PM by Vedant A
Hi,
I have a problem with login with my old account which i wanted to close because i wanted to start a new account for view only account.
When I try to login system says that this email is not correct but when I try to create a new account with this email, system says that this email is used.
Please help me to delete it and give me possibility to create new one with my email.
Jan 26, 2022 10:58:39 PM by Avery O
Hi Vedant,
I forwarded your concern to the Customer Support Team and they will reach out to you through an email support ticket to assist you further.
Jan 28, 2022 01:51:14 AM by Vedant A
Hi , Avery i have not yet received and email or support please can you cross check
Dec 26, 2022 03:07:45 PM by David A
Goran, I have brought a lot of business to Upwork. That's why I'm irritated that logging in is impossible.
I keep asking if you wantto send me to anoyjerseidk
Dec 11, 2022 12:23:48 PM by Asmr S
Hi,
I have a problem with login with my old personal account.
When I try to login system says that this email is not correct but when I try to create a new account with this email, system says that this email is used.
Please help me to restore my account or delete it and give me possibility to create new one with my email.
I would love to hear from you soon.
Dec 11, 2022 01:15:59 PM by Luiggi R
Hi there,
Could you please click on my name above this post and send me a private message with the registered email address of the account in question? Thank you!
Jul 15, 2022 07:51:06 AM by Simeon S
Hello, I get the same problem with my other email address. Could you help me too?
Jul 15, 2022 08:58:25 AM by Andrea G
Hi Simeon,
Could you please click on my name above this post and send me a private message with more info about the account you need help with?
Nov 23, 2023 01:51:36 AM by Kapil D
Hi
I am not able to loging into mobile with same user name and password. This is working in web brouser but showing incorrect password in android phone.
Nov 23, 2023 02:11:22 AM by Pradeep H
Hi Kapil,
Could you please confirm the error message you get while trying to log in on your Mobile App?
- Pradeep
Mar 20, 2023 01:42:31 PM by Andrea V
Hi, I have the same problem, I know I've created an account with gmail before, because I have the verification mail, but now I can't log in with that gmail, and it doesnt send me the recovery pasword message.
Mar 20, 2023 02:25:13 PM by Arjay M
Hi Andrea,
Could you please click on my name above this post and send me a private message with more information about the account you're referring to? The email address associated with it would be helpful. Looking forward to your message.
Mar 20, 2023 03:43:49 PM by Arjay M
Hi Andrea,
You should now have the option to send us Moderators direct messages. Looking forward to your message so that we can proceed with your case.
May 31, 2023 01:57:23 PM by Rahul T
I am also facing the same issue. So I created the account from another email and posted this msg.
Please help me to recover my account.
I am unable to login and sign up.
May 31, 2023 05:06:40 PM by Arjay M
Hi Rahul,
Could you please click on my name and send me a PM with the email address associated with the account you need assistance with? I'll have that checked out and assist you accordingly. Looking forward to your message.
Jun 1, 2023 12:18:47 PM by Rahul T
Not able to PM you. Sharing the screenshots. guide me to PM you. Also I am sharing my email address which is associated with my account which I am unable to login or sign up. Email: rahultak2008@gmail.com
Jun 1, 2023 03:23:36 PM by Arjay M
Hi Rahul,
Thank you for your response. Could you please try that again? You should now have the option to send me a PM. Looking forward to your message.
Jun 19, 2023 12:08:11 AM Edited Jun 19, 2023 03:13:32 AM by Pradeep H
Hi arjay,i too facing the same issue,kindly help me out to resolve it.
my email id is as follows : **Edited for Community Guidelines**
Regards